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Store Manager

3.00 to 8.00 Years   Agra   18 Jun, 2023
Social HR
Job LocationAgra
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryRetail
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    • Store Operations & Audit / Compliance:
    • Adherence of Store Operations in line with pre-defined SOPs
    • Ensure that the look and feel of the store is as per guidelines/standards
    • Track efficient Cash handling; prevent shoplifting / ensure safety and security
    • Visual merchandising as per plan / guidelines
    • Inventory and stock management to prevent stock-outs or excess Inventory
    • KPI reporting as per guidelines and on-time
    • Strategic Roll outs:
    • Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory)
    • Manage closure of current store during refit & conversion
    • Profitability:
    • To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell
    • To ensure required MIS & tracking at CRO levels
    • Manage Store expenses are as per plan
    • Provide suggestions /feedback to improve store productivity
    • People Development / Team Management:
    • To ensure daily roistering & briefing to outsourced store staff
    • Ensure that attrition issues (planned & unplanned) are escalated for timely resolution
    • Ensure motivation & development of outsourced store staff
    • Customer Experience:
    • Ensure adherence to CE guidelines
    • Manage staff allocation based on demand at point in time
    • Personally step in to handle demanding customers
    • Provide suggestions for improvements in CE
      • High energy
      • Strong process orientation
      • Project management skills
      • Appreciation of need for Customer Experience delivery
      • Building & nurturing partnerships
      Influencing skillsPost-graduation, MBA or equivalent Business Management Diploma4-6 years work experience. At least 2 years in a Retail Business operations role.

Keyskills :
operationssalesinventoryproject managementmanagementstorestock management

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