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Executive - OTC - Account Receivable

2.00 to 5.00 Years   Ahmedabad   14 Nov, 2023
Solutions at Infinite Private Limited
Job LocationAhmedabad
EducationNot Mentioned
SalaryRs 3.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Operations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Candidate would be responsible for -
    • Perform day to day root cause analysis with required speed and accuracy on reported deductions (including but not limited to promotional discounts, Pricing, freight, shipping claims or rebates, returns, among others.
    • Act as liaisons between business and customers to collect the outstanding balances through emails and via portals
    • Co-ordinations and follow-up for supporting information and documents
    • Active team player with good communication and documentation skills
    • Sound analytical & interpersonal skills
    • Understanding of the relevant Client processes
    • Strong customer orientation
    • Problem solving skills
    Desired Profile -
    • Perform day to day root cause analysis with required speed and accuracy on reported deductions (including but not limited to promotional discounts, Pricing, freight, shipping claims or rebates, returns, among others.
    • Act as liaisons between business and customers to collect the outstanding balances through emails and via portals
    • Co-ordinations and follow-up for supporting information and documents
    • Active team player with good communication and documentation skills
    • Sound analytical & interpersonal skills
    • Understanding of the relevant Client processes
    • Strong customer orientation
    • Problem solving skills
    • Rotational Shifts

Keyskills :
otcreceivabledispute resolutiondeductions

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