Admin Assistant - CB SF&BM

Job Description

About the Employer JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .JPMorgan is an equal opportunity employer and places high value on diversity and inclusion. We recognize that our people are our strength and diversity of thought and practices makes us more successful. Position SummaryAs an Executive Administrative Assistant, you will be responsible for performing an array of administrative functions requiring confidentiality, initiative and sound decision making for the executive, their team of managers, and other stakeholders. You will provide high-level administrative support by periodically providing research, preparing reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and travel arrangements, and scheduling meetings. You may also train other administrative staff and provide administrative direction for the team of assistants within this business unit.Additionally, the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role. You should demonstrate experience in developing relationships in a highly-matrixed organization, as well as experience in handling the administrative and executive support related tasks with minimal supervision. You will need to adapt procedures, processes and techniques to the completion of assignments and in line with the departments activities and goals. Key Responsibilities
• Maintain complex and detailed calendars for multiple senior stakeholders
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Seamlessly manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects for offsite conferences and external events, including catering and transportation
• Process invoices and T&E expense claims for team members. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Maintain current organizational charts and Executive Bio s
• Handle regular activities without prompting, and advise in advance with issues or delays
• Be a liaison point for the broader teams on administrative requirements especially with support functions like GTI, GRE, Central Control functions etc.
• Have an ability to support the Business management team/s in consolidation/management of non-BAU, confidential data sets that will be critical for organization level decision making
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
• Work cooperatively with the administrative assistant s team, in positive partnership to support each other smoothly
Qualifications
• Minimum of 6 years experience in an Executive Administrative Assistant role
• Experience in calendar management
• Adaptable team player
• Good problem-solving ability
• Strong working experience with Microsoft Word, Excel and PowerPoint, including table creation, mail merges and basic formatting
• Knowledge of general office procedures (e.g., filing, correspondence, scheduling, expenses, calendar)
• Effective interpersonal skills
• Excellent telephone etiquette
• Superior oral and written communication skills
• Tact and good judgment in confidential situations and proven experience interacting with senior management
• Ability to adapt procedures, processes and techniques to the completion of assignments
• Complete knowledge of internal network filing system
• Blackberry knowledge
• College degree is a plus
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Keyskills :
executive supportproblem solvingsmall businesscorporate liaisonmicrosoft wordequipment setupoffice procedures