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Administrative Assistant - Front Office

5.00 to 10.00 Years   Bangalore   04 Jan, 2022
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaAdministration / Facility / Transport,Front Office / Receptionist
EmploymentTypeFull-time

Job Description

*1 Attends phone calls, queries of patients / visitors and doctors.2- Does registrations of clients coming in for health checks.3- Complies reports collected at the end of the day.4- Handles clients coming in for the review of reports.5- Maintains Master Health Check records for all clients.6- Guides the patients through various investigations included in the health check package he going for.7- Handles dispatch of reports.8- Ensures that all reports to be attached in the clients file, a day before the review.9- Takes appointment for the OPD patients coming in for MHC consultant.10- Maintains OPD records exclusives for OPD clients.11- Coordinates retrieval of the medical records from Medical Records Department for repeat clients.12- Prepares MIS of MHC and OPD.13- Complete the logbook.14- Deposits cash to the Chief Cashier everyday.15- Coordinates with Supervisor / Consultants or other concerned in case of any complaint of the patient.16- Is aware of the entire patient rights as well as responsibilities.17- Gets consultants Room cleaned regularly and check the functioning of all the electrical and other gadgets in the OPD. In case of any fault gets them repaired through Engineering / Biomedical Engineering Department.18- Is responsible for the following:

  • Maintains the patients register on a day-to-day basis.
  • Distributes accurate number of walk in patients to various consultants present in the OPD.
  • Ensures Feedbacks from at least 30%-40% of the patients from total patient load in all the wings of the OPD/MHC.
  • Maintains day-to-day data required for QIPS.
  • Maintains day-to-day records on pending files.
  • Maintains day-to-day records on number of duplicate files being created.
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Keyskills :
health checkpatient rightsmedical recordsbiomedical engineeringmisopdcashwingsrightsguidesrecordsdispatchdepositsunloadingbiomedicalengineeringsupervisionSecurity Patch Managementmedical

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