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Admissions Counselor

0.00 to 4.00 Years   Bangalore   13 Mar, 2021
DataTrained
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD,Career / Education Counselling
EmploymentTypeFull-time

Job Description

About the Role Were looking for an Admissions Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Admissions Counselor you will be responsible for communicating with prospective learners, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, able to engage and build long term relationships with prospects, qualifying prospects and closing sales. Roles & Responsibilities

  • Responsible to manage & convert leads for versatile DataTrained programs which are in collaboration with renowned MNCs like IBM, Godaddy and renowned Universities like Purdue University and Open University
  • Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
  • Identifying references through the existing customer base to increase the sales pipeline
  • Details pertaining to lead discussions & conversion should be updated real-time on CRM software
  • Responsible for adherence of the inside sales process, tools and data management.
  • Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrollments.
  • Handle Objections and Price Negotiation in order to generate Sales Revenue.
  • Maintain effective communication till the time learner is onboarded.
Required Candidate profile Skills Required
  • Excellent written and spoken communication skills (English proficiency).
  • Strong sales bent of mind, in order to understand and effectively communicate what DataTrained is offering to its prospective students and close applications.
  • Approachable and vibrant personality.
  • Ability to approach any situation with patience and very strong empathy.
  • Passion to deliver the highest levels of customer service at all times.
  • Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
  • Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
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Keyskills :
ms office suitems officeinside salesretail salessocial mediasales processservice salesdata managementcustomer servicecustomer centricprice negotiationsales

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