skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Advisor_Techmahindra

0.00 to 4.00 Years   Bangalore   24 Aug, 2022
Tech Mahindra Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaCustomer Care ExecutiveFront Office / Receptionist
EmploymentTypeFull-time

Job Description

    Required skills and qualifications:
    • Strong written and verbal communication skills with UK accent.
    • Ability to communicate calmly and diplomatically with patients & co-workers.
    • Keen attention to detail, especially involving checking patient details and update the proper information in relevant tool.
    • Proficient in customer service
    • Active listening and comprehension skills
    • Excellent communication skills with international process experience especially from health care process.
    • Strong customer service skills
    • Ability to build positive relationships with patients.
    • Education qualification: Degree/Diploma/+2 would be the minimum qualification.
    Typical duties and responsibilities:
    • Helping patients on booking appointments or an enquiry on inbound calls/Outbound calls/E-mail
    • Log in hours (Total hours 9:00:00 hrs. & Production hours 8:00:00 hrs.) to be completed adhering to the break schedules & being punctual.
    • 100% documentation
    • Quality & AHT to be maintained as per process requirement
    • Always be updated with the Process knowledge & daily updates
    • Should take initiatives & be flexible for the changes.
    • Mode of work: Work from Office, Tech Mahindra LTD., Electronic City Phase II, Electronics City, Bangalore, Karnataka 560100.
    • Employment Type: Permanent.
    • Process: Multilingual support for a Healthcare project
    • Candidates should be able to speak English, Kannada or Hindi and any one regional Language. ( Telegu, Tamil, Gujarathi, Marathi, Assamese, Bengali)
    • Educational mandate: any HSC / Graduate / Post Graduate can apply.
    • Shifts Allocated: Rotational day shift, any 9 hours working between 10AM till 10PM.
    • Working days: 6 with 1 day rotational off.

Keyskills :
enquiry managementappointmentsinbound callsenquiriesemail supportoutbound calling

APPLY NOW

Advisor_Techmahindra Related Jobs

© 2020 Skillindia All Rights Reserved