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Apple macOS Management

1.00 to 2.00 Years   Bangalore   12 Feb, 2021
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Bengaluru
  • Must Have Skills :Apple macOS Management
  • Good To Have Skills :Endpoint Protection
  • Job Requirements :
      • Key Responsibilities : 1: The resource would be responsible for troubleshooting Apple Mac related issues and queries 2: Packaging of macOS applications to be distribute using JAMF Pro 3: Evaluate, test, and deploy macOS and company-approved software on Mac systems 4: He/would perform testing and certifying new Apple Mac OS 5: He/she would perform JamF polices testing 6: Provide guidance and assistance with Mac software distributions and patch management 6: Strong experience on macOS issues troubleshooting is a mus
      • Technical Experience : 1: 3-4 years hands on Apple Mac OS 2: 1-2 years of hands on experience on JamF Pro Apple management toolkit 3: Should have strong knowledge on Service Management Incident and Change Management 4: Should possess strong troubleshooting and analytical skills 5: Knowledge on creating configuration profiles containing the Privacy Preferences Policy Control payload for macOS 6: Develop Knowledge Base articles related to macOS and JAMF Pro
      • Professional Attributes : 1: Inter-cultural awareness working in a geographically dispersed environment across time zones and cultures 2: Strong English written / verbal communication skills 3: Self-motivated individual, ability to work autonomously without direct supervision 4: Flexible with work hours
      • Educational Qualification : Bachelors degree in Computer Science, Business, or other related field or equivalent experience
    • Additional Information : Experience on working with security products Mcafee, Symantec and Microsoft Defender
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Keyskills :
mac osmac systemsknowledge basecomputer sciencepatch managementchange managementanalytical skillsservice management

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