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Applied for TEAM LEADER

1.00 to 4.00 Years   Bangalore   04 Dec, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    Dear Candidates,Job Title : Team Leader (Banking Process)Department Project/Client : OperationsLocation: Whitefield_ BangaloreSalary : Max 29k in Hand & 33k CTC,Experience in BPO Outbound Process and Good Knowledge is mandatory.Shifts - Day Shifts, 5.5 Days of working, Sunday Fixed Off.Reports to: Unit HeadContract:Full TimeGrade: Graducate (Commerce)Travel Requirements:NoTeam is a unit which handles valuable customers. The Team Leader is responsible for leading a team. This unit is responsible for the entire life cycle management of these customers starting from bringing them into the fold of Relationship Management, providing regular servicing/resolution of queries and issues and also cross sell of other products as per customer need thru Digital Channels.*Client outreach- Manage the portfolio through client outreach and continuous monitoring of client relationships including product, portfolio and banking needs.*Relationship Management- To develop and strengthen customer relationships through effective relationship management in accordance with the business goals.*Revenue Targets- Achieve the monthly assigned revenue targets through effective cross sales generating Fee income across Investment, Assets, Cards and Liabilities*Manage attrition and shrinkage.For more info / Interested candidates who are available for an interview can reach out Hr vijay @ hidden_mobileRegards,Hr Vijay.

Keyskills :
outbound processteam buildingteam leading skillsbpoattrition controlmanagementteam handlingshrinkage control

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