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Ar Caller (Accounts Receivable)

0.00 to 1.00 Years   Bangalore   09 Jun, 2023
OMEGA HEALTHCARE MANAGEMENT SERVICES PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryKPO / Analytics
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    As an AR Caller (Fresher), your main responsibility will be to initiate contact with individuals and insurance companies to ensure timely payment of medical bills and resolve any billing discrepancies. You will be an integral part of the healthcare revenue cycle management process, working in the Accounts Receivable department of a healthcare organization or a medical billing company
    1. Initiate Outbound Calls: Place outbound calls to patients, insurance companies, and other relevant parties to discuss outstanding medical bills, verify insurance information, and collect payments.
    2. Insurance Verification: Verify patient insurance coverage, including eligibility, benefits, and pre-authorization requirements. Ensure accurate and up-to-date information is recorded in the system.
    3. Billing Inquiry Resolution: Respond to inquiries from patients, insurance companies, and healthcare providers regarding billing issues, insurance claims, and payment discrepancies. Provide excellent customer service and resolve problems in a professional and timely manner.
    4. Payment Collection: Collect outstanding payments from patients, insurance companies, or other responsible parties. Follow established protocols for payment plans, settlements, and negotiation.
    5. Data Entry and Documentation: Accurately record and update patient information, insurance details, payment transactions, and other relevant data in the billing system or electronic health records (EHR) system.
    6. Compliance and Regulations: Adhere to relevant healthcare regulations, insurance guidelines, and legal requirements, such as the Health Insurance Portability and Accountability Act (HIPAA). Ensure patient confidentiality and maintain the privacy of sensitive information.
    7. Follow-Up and Appeals: Follow up on unpaid or denied claims, identify reasons for non-payment, and initiate appropriate appeals or resubmissions to insurance companies. Track the status of outstanding claims and take necessary actions to expedite the payment process.
    8. Reporting and Documentation: Generate reports on outstanding balances, claim denials, payment statuses, and other relevant metrics. Provide regular updates to supervisors or management regarding billing and collection activities.HR Spoc - Mohammed Nawaz (hidden_mobile) WhatsApp Number -hidden_mobile

Keyskills :
communication skillsmicrosoft outlookexcel

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