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Associate Center Manager

0.00 to 2.00 Years   Bangalore   27 Apr, 2023
Yatriv Consultants
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.0 - 3.5 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Group Company: Cultfit Healthcare Pvt. LtdDesignation: Associate Center ManagerPosition description:DescriptionThe Operations function at Cultfit is responsible for driving in-center sales, customer experience, inventory management, customer troubleshooting and people management.Key responsibilitiesSales:Responsible for promoting and selling memberships to potential new clients - Walk-ins/TrialsResponsible for achieving target by driving conversionResponsible for UpsellingShould maintain record of every interaction with new userShould enter all details of customers, walks ins on internal toolsOperations:-Managing center experience and incremental enhancements-Timely Opening and Closing of the center-Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.)-Managing classes and workouts-Ensuring punctuality of trainers and classes-Handle issues with respect to attendance, equipment and space availability-Customer interactions and troubleshooting-Interact with walk-ins and prospective clients-Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere-Take feedback from members and partners about classes and document the same-Handle issues that may lead to consumer experience during or pre/post class-Centre facility audits and inputs-Ensure that we do daily audits of the center and facility including all supplies and essentialsIt is urgently hiring for this positionIf you are interested in this position, kindly send your resume at hidden_emailYou can contact me at hidden_mobile.Thank you,Yatriv Consultant.

Keyskills :
customer carecustomer satisfaction

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