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Associate (International Health Care Voice)

0.00 to 1.00 Years   Bangalore   21 Sep, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

  • Understand the basic professional standards and established procedures, policies before taking action and making decisions
  • Processing claims/developing projects/handling calls, as per the process guidelines.
  • Adhering to the SLA, and understanding Quality & Auditing parameters
  • Maintaining TAT
  • Assumes responsibility for work activities and coordinating efforts
  • Meeting assigned productivity goals.
  • Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work
  • Adhering to the SLA.
  • Adhere to attendance and punctuality norms
  • Acquiring knowledge & skills of related areas of the process
Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

Keyskills :
transition managementfiltersservice deskwaiselectronic funds transferus healthcaretatattendanceauditingcopcrorschachproblem managementbasicslapsychopathologyservice level managementservice lifecycle managementpsychoanalytic psychotherapy

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