Associate Product Manager I/II - Tachyon

Job Description

Zeta s Banking Product Suite intends to replace legacy systems in use by banks for digital banking and payments. The suite is licensed by banks in Asia, Europe and Americas. We are witnessing tremendous growth and are looking forward to expanding our product leadership organisation.Zeta is a Banking as a Service (BaaS) platform for Banks (Issuers) and Banking partners (fintechs, neobanks, etc.). We are a technology company disrupting the world of payments and banking and our vision is to become the AWS of Banking.Zeta s platform accelerates the phenomenon of digitally native neo-banking, unbundling and re-bundling of banking and invisible payments. We have 3 major pieces today :Tachyon - Tachyon is our underlying banking platform which powers everything. We provide card management services, payment engine, switch, and a full-fledged core in the form of APIsFusion - Fusion is an API based BaaS offering to neobanks and fintechs to help build and support their productsCipher - Cipher is our second-factor authentication product that powers the OTP pages that you often come across while transacting.With the kind of scale and scope of products that we are envisioning, Zeta is looking for a Product Manager I / Product Manager II for Tachyon suite of products who can think from first principles and reimagine the world of payments and banking.Background to the role :Tachyon is Cloud Native, Cloud Agnostic, API first core accounting system capable of powering any asset (secured and unsecured credit cards, term loans, mortgage etc) or any liability (saving account, current account) product with focus on both retail and corporate banking.Youll be working closely with the leadership and the rest of the Zeta product team to define, build and scale one or more of below products:- Savings account- Credit card- Prepaid wallet- Core accountingDigital paymentsThis is an opportunity to have a big impact and democratise banking across the globe.Your primary responsibilities include:Planning :Define the productExecution: Coordinate actions across the org to enable its successDrive product adoptionDiscovery :Research existing demand, explore the problem space through the lenses of viability, feasibility, usability, customer empathy and ethical assumptionsGet feedback early and often, often co-designing with customers or prospectsMap solutions to specific opportunitiesPrioritisation :Apply skills from user science, analytics and business acumen to identify customer and user problems.Apply the lens of strategy, user goals and Tachyon s purpose to prioritize problems to solve.Communication :Evangelize and communicate the product plan.Apply low fidelity design to present vision for solutions to problems.Collaboration :Collaborate with engineers and designers to arrive at the detailed solutions to problems.Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage.Work with Marketing to bring new features to life on various communication touch pointsExecution :Own the roadmap for one or more parts of the product.Work with engineering and design to plan launch scope.Together with engineering and design, break-down scope into launch iterationsIteration :Design a customer feedback loop and optimise for customer and business success metricsDecide what features to change and prioritize iterations based on ROIExecute strategies that will drive measurable growth in adoption and engagementWho should apply for this role

• At least 1-3 years of experience in Product Development or a Product Management role
• A track record of building and shipping high-quality technology products owning the process end-to-end
• Experience in writing code before and even though you may not write it anymore, you understand all the finer nuances and tradeoffs of API-based products
• A hustler who would do whatever it takes to make your product features a success whether that involves doing QA, performing recon, speaking with customers, or digging down to figure out the root cause of a customer s frustration.
• Background in technology that will allow you to reason about product trade-offs making informed choices with minimal inputs from engineering
• You have been an entrepreneur before or have had experience working with API based products
• [Optional] You have prior experience with the banking and/or payments landscape

About ZetaCo-founded by Bhavin Turakhia (CEO) and Ramki Gaddipati (CTO) , Zeta is on a mission to make digital payments easy, inclusive and valuable for corporations, employees and merchants globally. Our products revolve around the key idea that spending and receiving money should be easy, fast, and trouble-free.Our business comprises: 1) Zeta Banking- we are in the business of providing a full stack, cloud native, API-first neo-banking platform including a digital core and a payment engine for issuance of credit, debit and prepaid products that enable legacy banks and new age fintechs to launch modern retail and corporate fintech products.2) Nova: Nova delivers a complete range of secure solutions and customer-centric services to fintech and financial institutions.3) Zeta Benefits - We started our business as an employee benefits provider in India, with technology at the core of the offering. The Zeta BRS business today exists as a merged entity, with Sodexo, in India. On the global level, we are working with various Sodexo geographies as their technology partner, providing customisable suite of frontend and backend solutions for the BRS industry. We currently engage with Sodexo in Brazil, Vietnam and The Philippines; and are continuously expanding to more countries.4) Enterprise Payments - Our enterprise payments solution helps financial institutions simplify payment flows using full stack, cloud native, API-first technology. From reward and recognition programs to gifting to expense management, we aim to make all enterprise payments hassle free while delivering a tangible business impact to the end user.Zeta currently provides its platform and products to BFSI issuers in India, Asia, and LATAM. The product offerings are used by banks like RBL Bank, IDFC First Bank and Kotak Mahindra Bank, 14000 corporates and over 2 million users. Zeta is a SOC 2, ISO 27001, ISO 9008, PCI DSS certified company. The company has over 500 employees and clocks over 1 million transactions per day.Zeta was awarded the best B2B platform and the best Payment App at the Payments and Cards Summit 2018. The company was also recognised as one of India s most innovative product companies at NASSCOM Emerge 50 awards 2017 and was named the Fintech Rising Star for 2017 by the India FinTech forum.,

Keyskills :
agilepci dssemployee benefitsbusiness acumennew agelegacy systemsroot causemusic makingdeliveryaudio masteringiso 27001product managementmarketingsalesmodern retailfront end