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Associate Technical Writer

3.00 to 6.00 Years   Bangalore   09 Oct, 2020
Aptean
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Roles and Responsibilities

  • Create and maintain online help, user guides, API documentation and other document types.
  • Create flowcharts and other diagrams.
  • Monitor issue tracking systems, in-house IM systems, and wiki pages for updates affecting the documentation.
  • Use the application that you are documenting and be an excellent customer advocate.
  • Maintain consistency in tone and style.
  • Conform to the Technical Publications documentation standards and best practices.
  • Detail oriented with an eye for improving existing work.
  • Work with senior writers, developers, product managers, and other partners to understand the requirements and scope of product documentation deliverables.
  • Coordinate document reviews with stakeholders, and incorporate feedback.
  • Participate in technical and functional review meetings.
  • Strong commitment to teamwork and willingness to accept responsibility and accountability.
  • Quickly learn and understand new technical features and concepts with passion.
  • Achieve and maintain relevant product knowledge.
  • Analyze and understand documentation requirements and the audiences.
  • Work with minimal supervision and complete tasks on schedule.
  • Capable of working on multiple projects at the same time and prioritizing work appropriately.

Requires Skills

  • Any graduation with 3 to 6 years of technical writing experience.
  • Excellent writing, communication and interpersonal skills with the ability to effectively work with global and culturally diverse departments and groups.
  • Ability to clearly express complex ideas and concepts.
  • Knowledge of technical communication best practices.
  • Strong vocabulary and sentence structuring knowledge.
  • Deeper understanding of the SDLC and DDLC processes.
  • An understanding of agile software development processes and flexibility and capability to work in an agile environment.
  • Produce new content or revise existing content quickly.
  • Having domain knowledge or prior experience as Technical Writer in ERP, SCM, or Manufacturing domain is good to have.

Strong knowledge of:

  • Madcap Flare or any topic based authoring tool
  • Standard technical content development tools.
  • Microsoft Office Suite
  • Visio, Illustrator, or Draw.io
  • Source control tools and SharePoint
  • Markup languages such as HTML, XML, and Markdown
  • Video editing tools
  • RESTful APIs, Swagger and/or graph QL.
,

Keyskills :
documentationerpaccess controlanimationchartssupply chain managementcontinuous improvement facilitationonline helpsupply chainmadcap flarevideo editingmicrosoft officemarkup languagestracking systemstechnical writingcontent developmentsoft

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