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Brand Protection Analyst

6.00 to 8.00 Years   Bangalore   09 Apr, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaCorporate Legal Department
EmploymentTypeFull-time

Job Description

Duties & Responsibilities

  • Help manage Western Digital s online enforcement program in certain territories; monitor online marketplaces using third party monitoring tools; initiate and manage takedown requests and escalations; help manage relationships with online marketplaces.
  • Manage test purchase programs.
  • Assist in UDRP proceedings regarding infringing domain names.
  • Analysis of data to identify counterfeiters/infringers and support criminal actions and civil cases.
  • Authenticate products in support of brand protection activities; develop in depth knowledge and expertise for Western Digital products, packaging and pricing to support product authentication.
  • Develop, gather and track evidence, manage evidence and evidence logs, and maintain records and dockets.
  • Support criminal actions and civil cases for brand enforcement and warranty fraud.
  • Stay up to date on industry trends in global brand protection and enforcement.
  • Facilitate reporting on global brand protection and enforcement activities to business partners.
  • Develop guidelines and conduct trainings for internal and external stakeholders about brand protection and intellectual property matters.
  • Communicate with outside counsel, law enforcement and investigators on brand protection matters.
  • Domestic and international travel may be required when it is safe to do so.
Education and Experience Profile
  • An undergraduate degree from a reputable university and comparable work experience.
  • 6-8 years of relevant experience, preferably with technology products.
  • Advanced knowledge of Microsoft Word, Outlook, Excel, Power Point.
  • Working familiarity with intellectual property law, including trademarks, copyrights, design patents, and utility patents.
  • Experience working with third party monitoring tools such as Corsearch preferred.
  • Ability to operate independently and demonstrate resourcefulness in a fast paced and changing work environment.
  • Ability to initiate and manage brand protection initiatives.
  • Ability to work effectively with IT.
  • Ability to understand and work with large sets of complex data.
  • Flexibility and knowledge to manage numerous projects simultaneously under deadline pressure.
  • Ability to communicate effectively verbally and in writing, including with law enforcement and other officials.
  • Professional demeanor and ability to function in a highly confidential work environment.
  • Strong organizational skills with the ability to prioritize.
  • Sensitivity to working across cultures and build strong relationships with co-workers and flexibility with respect to taking calls with team members in other time zones.
  • Rebounds from setbacks and adversity when facing difficult situations.
  • Has a customer service focus and works collaboratively with internal partners.
  • Instills trust and develops/maintains good working relationships with internal partners and/or external contacts and counsel.
  • Attentively listens to others and encourages the open expression of diverse ideas and opinions.
  • Provides timely and helpful information to others across the organization.
  • Consistently achieves results, even under challenging circumstances.
  • Effective at conflict resolution skills to manage difficult situations.
  • Actively learns through experimentation when tackling new problems.
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Keyskills :
intellectual property lawcivil casesproperty lawdesign patentslaw enforcementcustomer servicemonitoring toolsbrand protectionconflict resolutioninternational travelintellectual propertywordcivil

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