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Call Center Agent

0.00 to 4.00 Years   Bangalore   29 Jul, 2022
COGENT E-SERVICES LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaBack Office OperationsCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    About UsFounded in June 2004,the cogent family had a humble beginning small rented space. Driven by the vision to be the most trusted and admired outsourced services provider in India, the tradition of continuously striving to think inventively and do original work continues, multiple offices later.CurrentlyCogent eserves more than 20 million customer touchpoints in a month in India, in a multi-channel and multi-language environment. Our clientele includes Telecom, Media broadcasting, retail, and consumer durable companies of the subcontinent.Designation:Customer Service Representative
    • Inbound Chant & Tele Sales
    Candidate Profile
    • Graduates only can apply
    • Work from Office Only.
    • Versant 3 for Voice.
    • Should have Excellent communication skills in English & Hindi ( Verbal and Written )
    • Shift timings :
    • For Male 24*7/Female Employees 7am-7pm Window
    • 6 Days working
    • No Fixed Off
    • Ability and willingness to learn.
    • Courteous with strong customer service orientation.
    • Good listening and responding skills.
    • Should be willing to take up challenges and go the extra mile to perform work responsibilities
    • Should have great interpersonal skills and the ability to perform under pressure
    Selection process
    • HR Round
    • OPS Round
    • Client round
    Salary & benefits :
    • Fixed Salary - ( Minimum Rs. 15800/- and maximum Rs.18000).

Keyskills :
bpo non voicecall center operationsbpo voicechatcalling

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