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Candidates apply for Applications Support analyst

8.00 to 12.00 Years   Bangalore   07 Feb, 2023
JPMorgan
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Working in Application Support means youll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. Youll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, youll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, youll have the opportunity to develop professionally and to grow your career in any direction you choose.This role requires a wide variety of strengths and capabilities, including:
    • Responsiblity of meeting the batch SLA s and ensure all the intraday deliverables are met on time
    • Efficiently troubleshoot incidents and provide quicker resolution to problems
    • Participate in initiatives like incident reduction, performance optimization, disaster recovery, Sustained Resiliency etc
    • Collaborate with business stakeholders for process improvements
    • Effectively communicate about the daily issues and SLA breaches to management and business partners
    • Innovate and encourage other team members to improve stability and operational efficiency
    • Basic knowledge of application development
    Candidate should have work knowledge and -
    • Experience with Mainframe technologies. Cobol, CICS, JCL, DB2
    • Should have experience on NDM, SFTP and MQ
    • Hands on experience in Production Support Environment
    • Should have good knowledge on ITIL process
    • 8-12 years of experience in Production management environment, supporting and maintaining applications
    • Hands on knowledge in troubleshooting issues on Mainframe platform
    • Financial service experience on the areas of Banking, Payments processing etc
    • Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
    • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
    • Work in the early morning shift hours and provide weekend support on a rotation basis
    ,

Keyskills :
thinking skillsdaily operationsdisaster recoverycritical thinkingproduction supportapplication supportsoftware development

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