CIB_ Payment Lifecycle Analyst-Team Leader

Job Description

Internal Description Description - Internal JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .The candidate will have to providing service and clearing services in a 24 X 5 environment, supporting Global Core Cash Operations encompassing multiple markets across APAC/EMEA. Profile:
• Regulatory Reporting for APAC and EMEA Branches
• Understanding of payment processing
• Ability to interface with management and clients
• Demonstrate ability to proactively identify issues and implement solutions
• Strong organizational skills, concern for quality & accuracy and working to strict deadlines
• Excellent Team Player
• Excellent interpersonal skills, customer service orientation
• Good understanding of global investment markets and instrument types
• A willingness to work hard and go beyond expectations
Key Responsibilities would include: -
• Ensures deliverables are met / Signs off on are completed
• Ensure the SOP are followed, and controls are adhered and meets SLA
• Perform and/or Oversight of day to day operation of a team within Cash Operations responsible trade booking, settlement, cash & positions and reconciliations, break research and resolution
• Overall responsibility for the completeness, accuracy and timeliness of processing
• Review daily/monthly work process, including daily and monthly checklists and see that all tasks are completed
• Streamline processes when needed
• Contribute to the projects where needed locally or globally
• Implementation of new processes to be on-boarded
• Cross team training
• Effectively communicating instructions and timely escalations
• Attend regular group meetings with the Group Managers to ensure constant communication and feedback
• Responsible for ensuring a standardized and efficient process
Qualifications Internal - Graduate with Minimum 3/5 years of work experience in a financial institution- Working knowledge of various aspects of International Payment Processing Operations.- Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must.- Strong Interpersonal skills to be able to communicate internally & externally and at all levels.- Excellent written & oral communication skills in English.- Proven ability to build strong business relationships within the site and across the business.- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through.Escalate issues as appropriate.- Ability to use creative problem solving techniques to solve business issues.- An acute client focus.- Strong PC, project management, and analytical skills. External Description Description - External JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .The candidate will have to manage a team of 15-20 staff members providing service and clearing services in a 24 X 5environment, supporting Global Core Cash Operations encompassing multiple markets across APAC. Profile:
• Understanding of payment processing
• Ability to interface with management and clients
• Demonstrate ability to proactively identify issues and implement solutions
• Strong organisational skills, concern for quality & accuracy and working to strict deadlines
• Excellent Team Player
• Excellent interpersonal skills, customer service orientation
• Good understanding of global investment markets and instrument types
• A willingness to work hard and go beyond expectations
Key Responsibilities would include:-
• Ensures deliverables are met / Signs off on are completed
• Ensure the SOP are followed and controls are adhered and meets SLA
• Perform and/or Oversight of day to day operation of a team within Cash Operations responsible trade booking, settlement, cash & positions and reconciliations, break research and resolution
• Overall responsibility for the completeness, accuracy and timeliness of processing
• Review daily/monthly work process, including daily and monthly checklists and see that all tasks are completed
• Streamline processes when needed
• Contribute to the projects where needed locally or globally
• Implementation of new processes to be on-boarded
• Cross team training
• Effectively communicating instructions and timely escalations
• Attend regular group meetings with the Group Managers to ensure constant communication and feedback
• Responsible for ensuring a standardized and efficient process
Qualifications - External - Graduate with Minimum 3/5 years of work experience in a financial institution- Working knowledge of various aspects of International Payment Processing Operations.- Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must.- Strong Interpersonal skills to be able to communicate internally & externally and at all levels.- Excellent written & oral communication skills in English.- Proven ability to build strong business relationships within the site and across the business.- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through.Escalate issues as appropriate.- Ability to use creative problem solving techniques to solve business issues.- An acute client focus.- Strong PC, project management, and analytical skills.,

Keyskills :
coachingsalescustomer relationscash operationsqualitysla