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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
1. a. Payments (Electronics & Manuals): Transaction monitoring and processing. Serve as either maker , checker or authorizer of the transactions received. Ensure that transactions are completed accurately and that high value, urgent transactions are prioritized. b. Support: Complete accurately the tasks assigned for the process within the cut-off time. May serve as either maker or checker of the task. 2. Ensure that the checklist is followed and queue is monitored at all times. 3. Monitor and respond to email correspondence from In-country and both internal and external clients. 4. Assist in issue resolution and providing incident report in case of errors. 5. Escalate issues as soon as identified. 6. Complete all mandatory trainings assigned prior to set due date. 7. Be a back-up for other processes of ACCO as long as no segregation of duty issue identified. 8. Perform product verification tests (PVTs) on the system as and when required. 9. Provide process improvements to enhance the system and participate in projects call as and when needed. 10. Deliver on reports and administrative tasks assigned.11. Set regular 1:1s with team members and provide coaching as and when necessary. 12. Assist manager in reviewing the SOP of the process. ,
Keyskills :
customer relationsreportingmisslaaccountsissue resolutionproduct verificationtransaction monitoringsopsetemailtests