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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Network / System Administration |
EmploymentType | Full-time |
Primary Skill - CISCO UCCE Secondary - AVAYA Contact Center knowledge Job Description Level: SA Expert on Voice Contact center Solution Cisco UCCE . Knowledge in AVAYA CC will be added advantage. Must have :- Subject Matter Expert on UCCE -Cisco Contact center Strong Knowledge and hands on experience on UCCE Products , technology and solutions ( Cisco Contact center ) Should have Good Verbal & Written communication skill, able to interact with various business Team on solutions and requirement gathering. Experience on handling US /Global contact center customers in implementations Experience on Recording Infra like Nice, Verint etc. is desirable Should demonstrate good customer relation management & project management skills,
Keyskills :
contact centerproject managementrelation managementwritten communicationuccenicebusinessrecordingmanagementcommunicationavayaverint