CN - CS&S - C&S - Digital Commerce - 09

Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting,Technology and Operations Services, and Accenture Song - all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com The Customer Sales & Service Join our team of Customer Sales & Service consultants who work on E-commerce customer sales strategy and service practices to accelerate business change. Practice: Customer Sales & Service E-Commerce I Areas of Work: E-commerce Sales Strategy | Level: Analyst / Consultant | Location: Bengaluru, Mumbai, Delhi, Gurgaon | Years of Exp: 3 5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth Customer Sales and Strategy techniques Do you want to design, build and implement strategies to enhance business performance Does working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Customer Sales & Service. The Customer Sales & Service consulting team is aligned to the Capability Network division of Accenture and works with clients across its marketing, sales and services department. As part the team, you will provide transformation services across key offerings like Marketing Transformation, Commerce & Sales and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing and sales strategies and thereby optimizing their cost to serve, thus improving revenue per customer. You will work closely with our clients as Consulting Professionals who design, build and implement strategies that can help enhance business performance. As part of these, you will drive the following: Business processes and e-commerce platform knowledge: In-depth knowledge of e-commerce constraints. Industry best practices: Expertise on how SFCC/ SAP commerce cloud (SAP Hybris Commerce)/ Adobe Magento platform features work. Bridge the gap between business problems and technical solutions: Ability to think through problems and make actionable recommendations Understanding of business language: Translate them into user stories / requirements which can be understood by the technology team Bring your best skills forward to excel at the role: Apply hands-on experience in implementing e-commerce platforms: In the areas of solution or functional architecture, prescriptive business requirements assessment and solutioning, Deep-dive with experience on performing business user configurations: Need to have at least two of the below listed eCommerce platforms- Salesforce Commerce cloud , Adobe Magento, SAP commerce cloud (SAP Hybris Commerce) Good to have Certifications: SAP Commerce Cloud Business User /SAP Hybris Business Analyst, Adobe Magento solution specialist Use creativity and innovation: Able to work in a fast-paced environment with the ability to abstract detail into larger patterns. Excel with hands-on experience: In at least two of the below listed E-Commerce platforms: Salesforce Commerce cloud , Adobe Magento, SAP commerce cloud (SAP Hybris Commerce). Create valid business case and strategic transformation roadmap: Use market trends towards E-commerce.,

Keyskills :
user storiesmusic makingbusiness casesales strategybusiness analysismanagement consulting