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Commvault Backup Administration Application Tech Support Practitioner

2.00 to 4.00 Years   Bangalore   04 Jan, 2022
Accenture
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Support / Helpdesk,General / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com Accenture | Let there be change We embrace change to create 360-degree value www.accenture.com

  • Project Role :Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :11
  • Work Experience :2.5-4 years
  • Work location :Bengaluru
  • Must Have Skills :Commvault Backup Administration
  • Good To Have Skills :Netapp SAN Administration
  • Job Requirements :
      • Key Responsibilities : 1 Should be able to add and remove servers from Backup 2 Should be able to monitor and create tickets 3 Should be able to tape management as well tape rotation 4 Should know how to fix filled backup jobs 5 Should be able to handle shift 24/7 6 Able to respond client emails
      • Technical Experience : 1Basic knowledge on Arcserve components and its working 2Good knowledge on Arcserve UDP, Recovery Point Servers, Creating Plans, able to backup restore of all types 3Must know Arcserve tape backup Well versed with client agent install/reinstall manually or remotely 4Must know tape library day to day operation 5Good to have Commvault knowledge
      • Professional Attributes : 1Excellent Communication Skills 2Good Presentation skills and client handling skills 3Ability to work under pressure
      • Educational Qualification : BE
    • Additional Information : Certification: ArcServ /Commvault
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Keyskills :
tape backupclient handlingtape managementpresentation skillstechnology operationsinformation technologysanudptapeclouddesignlibraryserversstrategyrecoveryarcservecommvault

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