Compliance Manager

Job Description

You will be tasked with ensuring that PayPal implements the appropriate monitoring and controls of customer activity to ensure that PayPal is satisfying its obligations to the appropriate regulatory authorities and incorporating successful leadership practices to ensure that your team successfully executes on these obligations.As a Compliance Investigations Manager, a critical component of your role will be the ongoing assessment of your team s work and mentoring them. You will need the ability to understand opposing points of view within your team and across the organization on highly complex issues and to negotiate and integrate different viewpoints with all levels of Global Financial Crimes and Compliance leadership. You will be expected to interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition on behalf of your team.It will be critical for you to stay current with policy changes, seek ways to enhance current processes and controls, be able to effectively communicate and maintain utmost professionalism in your interaction with our customers and partners at all times. Brand Risk Management assigned Managers will be subject to material which some may consider offensive in performing the essential job duties of this positionAs a Compliance Investigations Manager, your responsibilities include:
• Accurately and thoroughly assessing Investigator quality and leveraging best practices to provide coaching and constructive feedback to Investigators to ensure high quality decisions and appropriate review of potential illegal activity or activity
• Applying analytic techniques to complex information sets to make logical and effectively supported recommendations on cases. Investigative decisions are critical to PayPal s fiduciary responsibility to effectively monitor customer s activities regarding detecting and reporting suspicious activity, including the predicate offenses of money laundering and terrorist financing.
Using best coaching and mentoring practices to ensure success in the following daily efforts:o Conducting an end-to-end and meticulous review of potential illegal, suspicious activity or breach of PayPal s AUP;o Completing a time-sensitive and meticulous analysis of each instance of potential Anti-Money Laundering activity and/or suspicious financial activity across multiple jurisdictions and countries;o Assessment of customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts;o Documenting findings in narrative style format, in the manual and automated process case management system and prepare reports to management as required
• Regularly exercise good judgement and in making decisions or recommendations in relation to case investigations and employee escalations from within your team;
• Work closely with PayPal s People Team to utilize proper corrective action procedures as required;
• Working closely with PayPal s People Team to utilize proper corrective action procedures as required;
• Scheduling, preparing, and leading 1:1 coaching, scheduled team learning sessions and leverage other best practices to ensure that you are driving interactive, engaging, and analyst-driven discussions based upon developmental needs of the team;
• Assessing team performance and providing feedback, development opportunities and oversight of action plans aimed at improving performance as needed and evaluating controls designed to mitigate ML/TF risks as well as capabilities for identifying and reacting to changes in the business environment and risk landscape as it pertains to Brazil.
Job Requirements:
• Fluency in English (spoken & written required);
• A Bachelor s degree in Finance, Legal, Criminal Justice or a comparable field or equivalent work experience;
• Minimum of 5 years experience conducting research and investigations related to Fraud, Anti-Money Laundering, Customer/Enhanced Due Diligence investigation or verifications;
• Minimum of 2 years supervisory experience;
• Proven ability to analyze large amounts of data in order to report critical information;
• Exceptional oral, written and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels;
• Ability to lead teams in a manner that encourages Investigators to work efficiently with an attention to detail in investigations, analysis, and writing;
• Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints within your team and across the organization;
• Ability to recognize the need for change management initiatives, and the ability to lead these while maintaining and driving engagement throughout the team;
• Interact with peers and financial crimes risk professionals, all levels of management, and other internal or external constituents in order to deliver comprehensive views on investigative and intelligence matters and represent reasoning of case disposition;
• High level of professionalism, self-motivation and sense of urgency
Competencies: Drive for ResultsProblem SolvingWritten CommunicationsDirecting OthersDeveloping Direct ReportsOur world-class culture is something we re proud of. We re committed to creating a thriving and inclusive workplace with great benefits including:
• Excellent medical and dental benefits that start day one.
• Competitive salary.
• 401k match and employee stock purchase plan.
• Generous PTO and sick time policies.
• Ongoing training, tuition reimbursement and support to help you realize your full career potential.
• Give back to local communities through our many fundraising and volunteer opportunities.
• PayPal s sabbatical program provides four weeks of paid time off after every five years of service.
• Active social groups, onsite events, onsite gym, cafe, games and arcade rooms, relaxation zones and so much more!
Our Benefits:At PayPal, we re committed to building an equitable and inclusive global economy. And we can t do this without our most important asset you. That s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.comWho We Are:Click Here to learn more about our culture and community.PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at hidden_email.As part of PayPal s commitment to employees health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.Rhidden_mobile ,

Keyskills :
on locationcompliancereportinganti money launderinginternal auditmusic makingdue diligence