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Counsellor

1.00 to 4.00 Years   Bangalore   28 Sep, 2022
Talent Corner HR Services Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 3.5 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaAllied Health ServicesCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Responsibility:
    • Daily coordination with consultant / clinic head basis of the treatment advised by them.
    • Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
    • Explain the tariff of the respective procedures/investigations to patients in detail.
    • Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
    • Coordinating with finance department (Invoices, Getting Discount Approval and Billing).
    • Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
    • Follow up with patients at all stages.
    • Doctor for life - Responsible for long term relationship management with the patient.
    • Good in convincing power, upselling is must
    • Responsible for day to day operations & overall financial performance of the clinic.

Keyskills :
advising clientscounsellingcouncillor activitiescustomer supporthostess activitieshostessescustomer servicehospitalityreception areas

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