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Customer Care Executive

0.00 to 3.00 Years   Bangalore   17 Jan, 2023
Disha Recruitment Services Hiring For MNC | 10000 + Employees
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care Executive (Call Centre)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Customer Care Executives - USA International Voice/Chat/Email Support | 20-30 K | Cabs | Rotational Shifts| Work From Office| F2f Interviews in BLR(Not Online)MUST : Excellent Written & Spoken English / Business Writing | Computer SavvySalary : Freshers : 20-24 K | Experienced : 24-30 K | Cabs Provided | Location : Hebbal, North BLR | Experience : 0-3 Years | Edu : Degree FRESHERS / PUC (with 8 months BPO/CSE Exp)Shift : BPO(USA) Support Center 24/7 Rotational Shifts(includes night shifts)| 5 Days Week(Sat,Sun OFF)IMP : USA Travel Cust Supp Process Voice/Chat/Email|Excellent Written, Spoken English/Business WritingJob Description- Answer all basic/routine customer Queries | Interact with clients in USA on Phone/Emails contacts- Handle complex customer problems and/or complaints- Utilize computer applications to provide professional service- Attends assigned training sessions for further improvement in Client Satisfaction & job performance- Adheres to all Company & Contact Center policies, procedures- Good written English MUST as Emails interaction with clients- Strong problem solving skills | Effectively engage with clients- Computer Literate | MS Word/PowerPoint/Excel/ OutlookAbout Company- MNC present in about 15 Countries | 10000 + Employee Strength- Spread across Metros in IndiaTO APPLY Call us at 74hidden_mobile6 / 78hidden_mobile6/ hidden_mobile & Send CV to Email Harshita - HR | 74hidden_mobile6 / 78hidden_mobile6 HR | hidden_mobile DISHA Recruitment ServicesRT Nagar, Bangalore 560032 | http://www.disharecruitment.in/Note : No fee charged from candidates

Keyskills :
international voicecustomer support executiveinternational customer support

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