skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Care Manager

Fresher   Bangalore   21 Feb, 2023
Sky Jobs
Job LocationBangalore
EducationNot Mentioned
SalaryRs 50,000 - 1.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Warm Greetings from Hinduja Global Solutions!!Position SummaryTechnical support executives are responsible for handling calls from new and existing customers from US regarding a variety of broadband/OS related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep customers satisfied and retain business.Roles and Responsibilities Answers inquiries by clarifying desired information; researching, locating, and providing information Determines requirements by working with customers Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfils requests by clarifying desired information; completing transactions; forwarding requests.Education & Experience Under Graduates/Graduates FresherDesired Skills and Abilities Excellent Communication Skills Basic Telephone Etiquettes MS Office Basic System Navigation Skills Customer Focus and Being Attentive Trouble shooting Good reasoning and analytical skills Active listening skills Ability to comprehend the customer requirement well Good understanding about ISP.Criteria Willing to work in Rotational shifts 5 days work/2 rotational weekly offs Transport facility providedNo Of position: 15Desired qualifications: 10+2 or 10+3 or 10+2+4Desired years of experience: Fresher Ready to Join Immediately!!Position: Trainee Process Consultant (Technical Support -International Voice Process)Compensation: 3,00,000 LPA (Take home 19k)Willing to work in rotational shifts 5 Days working, 2 Days split off weekly2 way transportation Desired Skills and Abilities:Good communicationGood Analytical SkillsWork Location: Gold Hill Square, 6th floor, Hosur main road, Bommanahalli, Bangalore 560 076Recruitment Process1. HR round2. SVAR test 3. L1 assessment4. L2 assessment5. Ops roundmore details & contacts hereHR Kiran hidden_mobilehidden_email

Keyskills :
voice processcustomer care

APPLY NOW

Customer Care Manager Related Jobs

© 2020 Skillindia All Rights Reserved