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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Advertising / MR / PR / Events |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Consistently featured among the Great Places to Work in India since 2017, our culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. InMobians are passionate and driven, creative and fun-loving, take ownership and are results-focused. We invite you to free yourself, dream big and chase your passion.What do we promise We offer an opportunity to have an immediate impact on the company and our products. The work that you shall do will be mission-critical for InMobi and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups. At InMobi, you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training, and tools, cocktails at drink cart Thursdays and fun at work on Funky Fridays. We even promise to let you bring your kids and pets to work.What is the team like The InMobi CSM team is responsible for the company s partnerships with its global and regional Publishers, and for the growth and quality of its mobile advertising network. The InMobi Business Development team creates partnerships with global and regional publishers and application developers. The Business Development team is customer-facing, working with media owners, social networks, game developers and other publishers operating on mobile platforms. In a rapidly growing market, the Business Development team combines exceptional strategic sales and negotiation skills, with an understanding of industry trends, market analysis and a passion for uncovering new opportunities and converting these into revenue.What you will be doing Customer Success Managers (CSMs) are the primary owners of the InMobi Exchange s global customer base. As a CSM, you would develop strategic partnerships with our premium customers to grow their digital advertising business - focusing on the programmatic revenue opportunity while also being able to cross-sell and upsell to further increase the value we deliver and strengthen the relationship between InMobi and the customer. In order to do so, our CSMs closely consult with key strategic and tactical contacts through long-term relationship development and have a deep understanding of InMobi s product offerings and external market forces.In this role, you would have quarterly revenue targets - gross media flow and net revenue - as well as strategic goals while ensuring InMobi exceeds the customer s expectations and protecting their brand. CSMs act and are seen as the true owner of the customer account and are responsible to achieve results through regular check-ins, rigorous performance analyses, cross-functional project management and industry event attendance. This position requires you to manage both key publisher relation and platform partnerships to tap into the market potential. You are responsible for providing solution-oriented and pro-active client support to the partners.You would report into a Senior Customer Success Manager, who oversees the broader regional customer portfolio.What You ll Do
Keyskills :
salescustomer servicecustomer relationsmarketingonboardingfun at workstrong interpersonal skillsad servingdrive resultsclient supportcustomer valuemarket analysis