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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Media / Dotcom / Entertainment |
Functional Area | Customer Service (Domestic) |
EmploymentType | Full-time |
Customer Support Agent - (Data Quality)at TruecallerBangaloreHello, Truecaller is calling you from Bangalore, India! Ready to pick up Truecaller is a Swedish company founded in 2009 in Stockholm, Sweden by Nami Zarringhalam and Alan Mamedi, with the mission to provide more safe and efficient communication to everyone s daily life. The app began when our co-founders were just students who wanted to create a service that would easily identify incoming calls from unknown numbers. Truecaller is loved by 250 million daily active users around the world,we are the go-to app for Caller ID, spam blocking and payments.We have our strongest presence in South Asia, Middle East, Africa, and HQ in Sweden. We are backed by some of the most prominent investors in the world such as Sequoia Capital, Atomico, and Kleiner Perkins Caufield & Byers.We at Customer Support team are responsible for building long lasting relationships with users.This includes us responding to emails and outbound calls within the given TAT and resolving the issue. The team is fully based out of BangaloreAs a Customer Support Agent- (Data Quality) This role will involve, in particular, working on user data. However, if necessary, you must be versatile to make outbound calls/ Emails. Your main focus will be to improve the quality of data.When you join Truecaller, you will have access to world-class leadership & global brand and its learning experiences, an opportunity to create a unique career journey shaped by the curiosity to solve TRUE-patrons issues day in day out and deliver a delightful and engaging customer experience that s proactive in approach.What we expect from you:
Keyskills :
customer servicecommunication skillsautomationcustomer experienceaccountsportalszendeskmail sortinglunchsouth asiacustomer supporttatbrandcoloraccesssequoiacapitalswedishenglish