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Customer Support agents

0.00 to 3.00 Years   Bangalore   24 May, 2023
Sky Jobs Hiring For domestic voice process
Job LocationBangalore
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Greetings from SkyjobsAre you looking for a job in International Voice Process Role : Customer Support RepresentativeRequirements :To achieve desired customer delight by ensuring satisfactory response to customer interaction.Manage Customer Interactions through Inbound voice and data contact.Appropriate escalation of unresolved complaints.Update the existing database with changes and status of each Customer query/resolution.To ensure satisfactory resolution of varieties of issues.To interface with respective work centre for resolution of complaints. Manage resolution of billing queries/ Issues.Be adequately trained and updated on any changes that take place from time to time.Managing service delivery to customers to ensure high customer satisfaction levels and customer retentionLocation : whitefieldQualification: Diploma/ Under Graduate / GraduateExperience: 1-2 Years of experience.The incumbent should preferably have experience in the field of customer service.The incumbent should be in the age group of 18-35 yearsGreetings from SkyjobsAre you looking for a job in International Voice Process Role : Customer Support RepresentativeRequirement!!Agent Spanish - upto 70000 p/mAgent Japanese - upto 90000 p/mSpanish (QA/TL): upto 100000 p/mJapanese (QA/TL): upto 120000 p/mFlexible with US rotational shift (16 /7 window)-Education: PUC/graduation (experienced )/mandate graduation ( Fresher)-B1 profiency ( English communication)-B2 proficiency (Spanish/ Japanese)-WFOFor more details contact :HR Kiran: hidden_mobilekiranskyjobs@gmail.comRegardsSkyjobs

Keyskills :
customer servicebpo voicecustomer support

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