skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Support Engineer

6.00 to 10.00 Years   Bangalore   13 Dec, 2023
Efficiencie tech solutions LLP
Job LocationBangalore
EducationNot Mentioned
SalaryRs 7 - 16 Lakh/Yr
IndustryIT - Hardware / Networking
Functional AreaNetworking
EmploymentTypeFull-time

Job Description

    Dear Candidate,We are HiringCustomer Support Engineerfor Bangalore LocationExperience : 6 - 10yearNotice Period : Immediate - 30daysRequirements
    • 6-10 years of experience in technical customer support or network operations
    • IP Networking basics: TCP/IP(ARP, IP, ICMP, TCP, UDP), Subnetting, IP Packet flow, OSI layers
    • Routing technologies: OSPF, ISIS, BGP, MPLS (L2 & L3 VPN), RSVP, LDP, Multicast protocols (IGMP, PIM), Multicast VPN (MVPN)
    • BNG protocols: PPPoE, DHCP, IPoE, L2TP
    • Forwarding: Hierarchical QoS, uRPF, Firewalls, ACLs
    • Switching and Data Center technologies: VLAN/Trunking, STP, RSTP, VSTP, VXLAN/EVPN, IP-Fabric as an added advantage
    • Very Strong automation skills and experience with scripting languages like Python/Robot Framework
    • Experience with traffic generators and network protocols analysis tools like IXIA, Spirent
    • Any Open Source tools usage & certifications is an added advantage
    • Knowledge of Linux, ONL infra and containers is an advantage
    Responsibilities
    • Proactively work with customers to enable them maximize usage of RtBrick products with least possible effort
    • Understand customer usecases and help with qualification of RtBrick products & features
    • Triage and resolve any issues customers face with products
    • Work with engineering to resolve new defects
    • Help engineering by collecting relevant information from live setup and reproduce the issue in LAB occasionally
    • Understand in-house regression coverage and identify gaps in test case as per customer deployments
    • Write and automate test cases related to customer usage and defect scenarios
    Interested Candidate share resume on hidden_email

Keyskills :
network operationscustomer supportip networking

APPLY NOW

Customer Support Engineer Related Jobs

© 2020 Skillindia All Rights Reserved