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Job Location | Bangalore, Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Network / System Administration |
EmploymentType | Full-time |
Experiance : 8 to 15 yearsLocation : Bangalorer/Pune/Hyderabad Interview will be there at 29_05_2021, (Saturday)Role : CA PAM system admin & L3 administrationResponsibilities :- Assistance & initiate Break Glass scenarios as needed. - Co-ordinate with Network/OS/Infra stakeholders for issue resolution - Troubleshooting issues and failures - Handle 2nd level escalations - Impact analysis and resolution of defects. - Produce the reports analysis and defect report using Visas standard reporting template. - Rebuild/Recovery support. - Review and update lifecycle documents, SOP and release checklist. - Patch updates and minor enhancements - Support and coordinate for DR exercise - Problem and change management - Support Various PAM prod clusters- Global Prod- BRP- NCC- AWS - The support will be provided in a 16X7 model during US and India hours. - Support incidents or user incidents or System Generated incidents (mostly P3 and P5) for system health such diskspace & CPU. - Troubleshooting and updating SOPs/runbooks - CRQ - Average 1 CRQ / week. - Deploy Vendor Hot Fixes & Patching Install in lower env - Reproduce issue in lower environment. - Work with vendor on product issues. - Administration & BAU Support of Jumps server administration and troubleshooting (Windows and Unix jump servers). - Roaming profile management / Folder-redirection/ MS- Distributed - File System (DFS) Windows & Linux - Administration Software Installation on JS (all environments). - Develop & production deployment of scripts for automatic deployment (PowerShell, shell, ansible, etc.) through AD GPO.,
Keyskills :
file systemimpact analysisissue resolutionreports analysischange managementserver administrationsoftware installationproduction deploymentawssopenvunixlinux