Delivery Manager

Job Description

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you ll have the chance to discuss smart working and how it might work for the job you are applying for. About this role Strategic Business acumen: Knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g. business OKRs, business cases), as well as optimising the software development and service lifecycle. Must be strategic and independent in thinkingAgile delivery: Experience in Agile project or programme management, with the ability to demonstrate and apply strong practical knowledge of established agile methodologies and the tools and practices that underpin them, e.g. Scaled Agile Framework (SAFe), Lean, Scrum, Kanban. (ideally supported by an industry recognised qualification). Change management and business readiness: strong skills in building the case for change, sharing vision and helping others shape their change journey, drawing on data and analytical techniques where appropriate, and communicating this to business audiencesProblem solving: working collaboratively to find creative solutions to problems, handling abstract concepts, ambiguity and complexity with skill and helping others to handle them too.Engagement: Ability to persuade and influence diverse groups of senior stakeholders, with sophisticated skills to gain cooperation in complex scenario, navigates conflict and ambiguous situationsOutcome, benefit and margin management: Able to ensure that the desired outcomes/benefits/margin have been clearly and realistically identified, defined, managed and delivered through to realisation.Analysis: The ability to apply logical thinking during the process of gathering and analysing information, testing hypotheses and/or designing and testing solutions. Able to interpret analysis and articulate data to contribute to successful programme/project delivery.Service Management: a demonstrable understanding of IT Service Management fundamentals, ideally supported by an industry recognised qualification, e.g. ITIL)Experience: Prior experience of delivering complex engagements as a leader or a senior member of a team; experience of the full delivery lifecycle, coupled with the ability to delivery rapid significant impact; proven ability to develop strong relationships and be able to influence colleagues, stakeholders, partners and suppliers.Technical: GS Products are heavily based around Networking, Voice, Collaboration, Virtualisation and Software Technologies. In this role you will be expected to have a minimum foundational understanding of the relevant Technology in the Portfolio area you lead development on. Youll have the following responsibilities You will be the pivot between the Proposition Manager and the teams across BT who deliver. Your role will empower the Proposition Manager to focus on the What while you lead all the development teams on the How of building better products for our business.Provide overarching change leadership against roadmap planning to ensure early optimisation of value through incremental feature build which drives early customer and user feedback to inform and confirm desirablity, feasibility and viability.Planning and delivering portfolio developments through agile methodologies customer-centric mindsets, driving solutions which put the customer at the heart of every decision.Build relationships across a broad range of stakeholders; develop collaborative programme delivery plans to take new concepts through to in-life, whilst managing associated risk, issues, dependencies, assumptions and constraints. Provide overarching change leadership and stakeholder management across multifunctional virtual teams from multiple areas and disciplines across the Portfolio and Development community to address the wide range of change, operational and organisational factors to ensure the roadmap proposition development roadmap succeeds and delivers business case value. Continuous improvement of virtual team performance and stakeholder satisfaction in the context of better, faster, cheaper portfolio development which drives competitiveness and growth and puts the customer first. Delivery Leadership, management and inspiration of the multifunctional virtual team in the context of direction setting and motivation of the team. Technical Leadership - By demonstrating technical competency you will seek to gain the trust of the development teams. You will lead on tough decisions that require risky changes, prioritizing bugs, negotiating technical debt for e.g. Recognised contributor to the continuous improvement of the portfolio development practises that will create the most value to the portfolio goals (Speed, Customer feedback, revenue generation)Measures of success/KPI sDelivery of Value as measured by the Portfolio goals.Flow time from Idea to Value realisation.Business improvement using optimised and/or Agile processes to provide: o Effective Feedback Loops enabling early and often iterations of products to enhance feedback to improve the offering.o Optimise Flow identifying and removing impediments that cause delay or erode value in the Idea to Deploy cycle.o Maximise Value ensuring that what is launched is continuously iterated to maximise value for customers. Youll have the following skills & experience Project management of the development and launch of new portfolio developments in a Telco environment and across all launch phases: justify, define, develop, trial and launch. Contributed to the creation of portfolio development roadmaps for specific portfolio areas with Capability Leads and cross functional teams. To include initial high level assessments of timescales and costs.Leading, managing and inspiring multifunctional virtual teams in the context of direction setting and motivation of the team to ensure better, faster, cheaper portfolio developments driving competitiveness and growth and putting the customer first. At least 2 years recent and strong end-to-end Programme/Project Management experienceA Project Management/Service Management qualification such as Prince, ITIL, PMP, Agile or equivalent.Preferred Customer facing experience in a Technology and service business, where you have had to make commitments to Enterprise or multinational customers.Preferred Working with innovative technologies in networking, voice, UC, IaaS About BT BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.Were now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And were on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.So, if youre interested in the power of potential, why not join us today and release yours You can read more here about what its like to work at BT How to Apply Its easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Dont worry if you need to make changes - youll have the opportunity to review and edit your work on the final page. We look forward to receiving your application, *Full Time Graduates

Keyskills :
javabusiness casereportingdeliverycustomer relationsproject management