Deputy Manager - Product Specialist, Professional Sound

Job Description

• The job holder is responsible for product marketing of Electro-Voice & Dynacord range of products, as well as leading pre and post sales support function for the designated geography/customer base. The incumbent should have a strong technical background and relevant experience (min 5 years) from the ProSound industry. He/She should have been working with ProSound OEM or a large Pro-Audio distributor. The applicant should have an overall work experience of 10 or more years.
Product Marketing
1. Work closely with the Product Marketing team and assist in preparing the overall marketing plan for the Electro-Voice & Dynacord brands
2. Plan and execute marketing events, roadshows, and participation in trade shows as per the overall marketing plan. This shall include planning the equipment setup, managing and coordinating for demo inventory, coordination with the sales team and respective channel partners to ensure timely execution of the events
3. To meet key end-customers, consultants, architects and system integrators and introduce Electro-Voice & Dynacord brands and solution offering
Pre and Post Sales Support
1. Should have a strong technical know-how of ProSound products, installation and related integration topics. The individual should be able to understand the customer/project requirements, and design/propose a solution for different applications like auditoriums, concert halls, clubs, place of worships, sports arena etc. This would require preparing BOMs, estimations, budgetary offers and supporting technical documents for a given project.
2. The individual should have a strong hold on AutoCAD and Ease software and be able to prepare acoustic models, acoustic simulations, reports and technical submissions. The product specialist is expected to be an expert in the field of ProSound and guide internal sales team, channel partners and customers on different technical aspects of products, solutions, and the proposed design etc.
3. To be able to draft tender specifications for a given requirement during pre-sales stage. Prepare quotations, counter quotations, compliance documents and submissions to support tender cases/projects. This would involve actively meeting the stakeholders like consultants, contractors, system integrators, end customers and participate in pre-bid meetings.
4. Should be able to plan and provide Proof of Concept (PoC) for key projects to consultants/customer in accordance to a project requirement
5. Should possess a good understanding of prevailing competition and work closely with the other team members for mapping the competition, bench-marking products and solutions and preparing and updating SWOT for internal requirement
6. Trainings and Competence management - Being a domain expert, the individual would be responsible to train and guide both internal sales team and customers on different product-lines and solutions. The person would be responsible for planning, driving and delivering technical trainings for all the channel partners in accordance to the overall marketing/training plan
7. Technical Support - The individual would be required to provide technical support remotely or over the calls to system integrators and channel partners. The individual may be required to travel to the site to guide the SI team and provide the necessary technical support for critical projects/installation and address customer escalations
8. Actively travel across the region for the product marketing activities, events, trainings, customer and consultant visits
9. A team player with strong interpersonal and communication skills
Administration Requirement
1. Use of internal tools like CRM to monitor and track projects
2. Maintaining and keeping a track of demo inventory
3. Maintaining and updating training records and feedback from the customer base
Product Knowledge
1. In-depth knowledge of ProSound range of products, the individual is expected to develop himself/herself in to an expert on Electro-Voice and Dynacord products, software and solutions.
2. Know-how of third party installation products, integration topics, parallel line of AV products would be an added advantage
3. Should be able to prepare and deliver technical presentations and conduct webinars.
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Keyskills :
salesmarketingtargetresearchcustomer relationsproof of conceptpost salestrade showssales supportconcert hallsequipment setup