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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Pharma / Biotech |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Roles and ResponsibilitiesStructurally increase Delivery Capabilities in ERP and up to Self service according to Customer Delivery Experience Plan and Budget, in order to improve Global Customer Satisfaction on Delivery Key ResponsibilitiesEnsure capabilities are deployed in regions in collaboration with SED, as per the planning and budgetManage escalation in case of issuesEnsure execution in ERP is compliant with business rulesManage compliancy with SPSDevelopment/maintenance of CDX dashboardsAnimate the BPR OEX community knowledge on ERPCapabilities deployment to all ERP Federation and adoptionAC2 improvementCustomer NSS / CNPS relative to Supply ChainDeployment and successful adoption of key transformations plansActively interact withSED Customer Delivery Experience SED Bridge and regional teamStrong ERP skills, especially on Order Execution, MRP, ATP, rescheduling, Warehouse process/transportation ERP processesDigital skills, especially on Customer Front end tools (API, EDI) as well as CDX Analytics to keep all dashboards up and running Strong Order execution and Supply Chain knowledge Influencing skills to convince and engage development and deployment of the capabilities in all ERP/digital tools with SED/CCC in a matrix and international environment to reach strong adoption and execution of the processes Good communication skills Interested Candidates can share your resume to preethi@bvrpc.com,
Keyskills :
teachingsurgerytheatreptsadministrationfront endsupply chainself servicecommunication skillscustomer satisfactioninternational environmenterpnssmrpbprsedatpreachsupplymatrix