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Digital Marketing Manager

10.00 to 20.00 Years   Bangalore   01 Sep, 2022
FOLKFACTOR TECHNOLOGIES PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryRs 38 - 50 Lakh/Yr
IndustryIT - Software
Functional AreaMarketing / Communication
EmploymentTypeFull-time

Job Description

    Job Title - Digital Marketing ManagerAs a Digital Marketing Manager, you will be responsible for Project Management, Resource Planning, Team Management, and act as a single point of contact for respective region Stakeholder.Roles and Responsibilities:
    • Project Management managing all the projects in their respective region.
    • Acting as single point of contact for respective region stakeholders.
    • Resource Management making sure everyone in the team is working efficiently and workload is shared accordingly.
    • Advocate of follow-the-sun model and working closely with other Regional Managers and Account Leads to ensure the work is being completed according to client SLAs
    • Team Management Leaves, work from home, Mentoring, Training, back-up plan for all projects, regular feedback sessions, conducting quarterly performance assessments, recognizing team members that are going above and beyond through monthly awards or quarterly recognitions.
    • Project manage client work to ensure adherence to billability metrics.
    • Account manage the India based clients and ensure the accounts are working smoothly.
    • Approve Incident reports prior to being shared with Global Director of Production.
    • Manage client and internal escalations pertaining to their respective team members and the work produced.
    • Hire responsibilities within the team; ensuring right skillset to support our clients, within the salary band identified.
    • Ensure company and departmental processes are being followed. Ensure documentation is up to speed across all clients / projects within the region. Create efficiencies within the team (processes, ways of working, etc).
    • Coordinating and working with the other Regional Manager (s) to ensure one efficient and productive team.
    • Delegate tasks to Leads / Coordinators to ensure shared responsibility and work-life balance.
    • Empower the team by increasing the responsibility assigned to team members.
    • Oversee the team satisfaction and ensure less than 15% attrition across team members.
    • Support the Global Production Director on all areas / projects.
    • Drive performance and set the team for success.
    • Ensure reporting metrics are in place to provide an adequate team / individual assessment

Keyskills :
pardotmarketing automationmarketoteam managementsalesforce marketing cloudproject management

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