Digital - Senior User Experience Designer

Job Description

Organization DescriptionOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm s data sharing principles of security, customer control and convenience, and privacy.Employer DescriptionChase is a leading financial services firm, helping nearly half of America s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.Equal Opportunity Employer/Disability/VeteransDigital - Senior User Experience DesignerWe are looking for an engaged experience designer to join us. In this role, you will be part of a multi-disciplinary team of designers, planners and researchers committed to designing the future of banking. This role requires a deep understanding of experience design for digital products and services of all kinds, sizes, shapes and contexts.In this role, we re specifically looking for a systems thinker that can help us create and deliver designs that will work at scale as we integrate with our multi-platform design system. You will be part of a multi-disciplinary team of interaction and visual designers committed to developing the next generation cross platform UI interfaces. This role will have a big influence on the design language for multiple Chase digital platforms including the public and secure web and mobile sites. This candidate should have experience working with both developers and engineers, should have the ability to take a design from concept delivery, providing both interactive wireframes as well as highly detailed specifications that meet the requirements of our cross-platform design system.A customer centric view is paramount while providing simple, fun and innovatively enriching mobile experiences for our customers. You will be working in a fast-paced environment alongside our product and engineering teams to deliver all graphical assets and specs, including images, renderings, fonts, colors, icons, logos, etc. as well as focus on the design of mobile UI animations and transitions that improve usability and delight consumers. Providing our multi-disciplinary team with world class visuals that communicate the heart and soul of our products will help J.P. Morgan Chase continue in its role as the leader in the mobile financial services space.Qualifications:

• 5+ years of experience in mobile user interface design and web
• Work closely with designers to define visual language and patterns
• Partner with UX leadership in the continued development of our unified experience language used in our product and marketing design
• Great communications and interpersonal skills
• A demonstrated experience in creating interactive prototypes is a bonus for this position.
• Sharp design sensibilities, critical thinking, and an eye for details
• Ability to create detailed design specifications and mockups to communicate design intent
• Familiarity with the mobile space, and an awareness of the relevant technical and ergonomic considerations

About Chase:Chase is the neighborhood bank for thousands of communities across the country. Chase serves approximately one out of every six Americans through more than 5,600 bank branches; 19,000 ATMs; mortgage offices; online and mobile banking; as well as relationships with auto dealerships, schools and universities. Chase.com is the most visited banking portal in United States, and Chase Mobile users are growing at a rate of nearly 350,000 per month. With such a broad range of consumer businesses, the mission at Chase is quite simple: to be industry leader in customer experience. Chase has more than 160,000 employees across the world to help achieve this goal.Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambitions is to position Chase as the undisputed leader in digital financial services and payments to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.,

Keyskills :
advertisinginsurancenationalportalsstudiouser interface designdata sharingdetail designmobile bankingfinancial datasmall businessdeposit growthbusiness loansuser experience