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Employee Experience Coodinator

3.00 to 5.00 Years   Bangalore   15 Nov, 2021
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

This position is needed to level-up the employee experience for our team by localizing our global and regional People programs in India. Supporting our rapid regional growth, this role will also facilitate the delivery of new hire onboarding content for new hires across Asia-Pacific and Japan (APJ) and serve as a point of contact for our onboarding team outside of region.Our team builds an equitable employee experience for all Twilions, with a focus on expanding the Twilio Magic through People team programs and cultural differentiators. As a member of the Employee Experience team, you will partner with key stakeholders to create outstanding employee experiences that align with the team s overall goals.ResponsibilitiesIn this role, you ll:

  • Partner with members of Employee Experience, Impact, DEI, and Workplace teams to localize regional and global programs in India.
  • Collaborate with local leadership and volunteers to deliver opportunities for building connection, including both virtual and in-person programming.
  • Facilitate new hire onboarding sessions for the APJ region, and support the coordination of interactive onboarding activities.
  • Coordinate with the pre-onboarding and new hire onboarding team to assist with surveys, data reporting, and other tasks associated with the successful facilitation and ongoing improvements to the new hire onboarding program in region.
  • Build and manage a local communications strategy that keeps India employees connected to each other and to the wider business. Support communication with onboarding cohorts as needed.
  • Build a culture of inclusion by engaging Twilions from a variety of locations, backgrounds and experiences to ensure an equitable experience for all.
  • Leverage excellent organizational skills and ability to multitask across teams, projects, and priorities. Take the initiative to drive projects forward even under ambiguous circumstances.
Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasnt followed a traditional path, dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!Required:
  • Experience in workplace or employee experience at a high-growth, fast pace organization, ideally in tech.
  • Experience in training program facilitation with ability to deliver new hire onboarding sessions either online or in person.
  • Excellent written and verbal communication and strong presentation skills, with a talent for building trusting relationships.
  • Experience partnering with stakeholders within a cross-functional matrixed environment.
  • Clear understanding of employee experience and how it drives culture, productivity, and retention.
  • Experience working independently and as part of a team, with ability to adapt quickly and manoeuvre in a constantly changing environment.
Desired:
  • Proficiency in multiple languages applicable to the region.
  • Project management experience with a proven ability to execute impactful programs across a wide number of workstreams and mediums.
  • Experience in learning and development, or related field.
  • Experience working within Talent Management teams to understand program deliverables and priorities.
  • Experience facilitating online cohorts in Zoom, WebEx, or other conferencing/training platform.
  • Experience with Google Docs, Sheets, Slides, and Jamboard.
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Keyskills :
new hiresgoogle docsdata reportingdata solutionstalent managementretirement savingspresentation skillsverbal communicationstatements of work sow

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