Executive operations (CSA)

0.00 to 1.00 Years Bangalore 30 Dec, 2022

Job Location	Bangalore
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Client Server
EmploymentType	Full-time

Job Description

Job Description for Aegis - Flipkart Seller Support Non TechProcess Name: - Flipkart Seller Support ONL, SPF, CVT, Payments, Infringement, SS FBFDesignation- Executive operations (CSA)CSA is required to take outbound calls related to seller requests, queries and complaints of Flipkart.Pre- Requisites:1. Must be an Indian Citizen and resident and should be 18-26 years of Age.2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4)3. Should be flexible with rotational shift environment (Working Window- 9am to 9Pm).4. Fixed 9 hours shift.5. No transport facilities are available.6. No Meals/ Food Coupons.Eligibility Criteria:-Any Graduate.Diploma (10+2+3).Experience:0- 6 Months customer service experience.(70% experienced & 30% freshers).Handle the queries and concerns of the Sellers.Voice support.Nature of calls are inbound.Tagging the calls on the portal with details.Salary Details:Salary Range : 18500 for Fresher: 20500 for ExperienceVoice portfolios.Flipkart seller service profile.6 days a week, Operations, rotational off.The above JD holds good for the below mentioned processes:Orders & Logistics.Seller Protection Fund (SPF)SS FBFVendor SupportInfringementCVT

Keyskills :
voice supporthandle the queries concerns of the seller

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Job Description

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