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Field Maintenance Technician

2.00 to 6.00 Years   Bangalore   28 May, 2022
KOKO Networks Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaMaintenanceService / Installation / Repair
EmploymentTypeFull-time

Job Description

    About KOKO NetworksKOKO Networks is a venture-backed technology company currently operating in Kenya and India. Our mission is to imagine and deliver technology that transforms life in the world s fastest growing cities. We build and deploy cloud-connected KOKO Points inside local retail outlets, which provide mass market consumer goods in partnership with major suppliers. Our first solution is liquid ethanol cooking fuel, which offers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the operator of Shell-branded fuel infrastructure across Africa. KOKO offers a fast-paced and highly collaborative work environment with significant opportunities for professional growth. We are looking for people who share our passion for technology and our vision for global impact.As a Field Maintenance Technician, you will be responsible for maintaining the network of Koko Points deployed at distributed agent locations. The ultimate goal is to ensure network availability by performing regular scheduled maintenance as well as responding to and resolving incidents in the field on time and to set standards.What You Will Do
    • Conduct on-site inspections and scheduled maintenance of Koko Points.
    • Diagnose errors and resolve technical problems using a structured approach with a view to resolving incidents in a timely manner and prevent recurrence.
    • Document troubleshooting steps, workarounds and resolution details.
    • Make recommendations for product and process improvements.
    • Take advantage of agent and customer interactions while in the field to gather intelligence and feeding.
    • Plan and prioritize field activities to ensure optimal use of resources and efficient operations.
    • Demonstrate accountability, care and responsibility for company resources, tools and equipment assigned to the team; maintaining them in good working condition.
    • Ensure adherence to Health, Safety, Environment, and Quality Management System requirements, as well as communicating any potential risks identified.
    What You Will Bring To KOKO
    • Diploma/Background in Electrical or Mechanical Engineering.
    • A minimum of 2 years experience in field operations or a similar technical capacity.
    • Demonstrated knowledge of Koko Point architecture and operation.
    • Ability to test, troubleshoot, service, and repair equipment.
    • Working knowledge of plumbing repairs, maintenance, and installation techniques.
    • Excellent analytical and problem-solving skills.
    • Excellent written and verbal communication skills.
    • A team player able to work effectively with others and independently with minimal supervision.
    KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!,

Keyskills :
preventive maintenancetroubleshootingmechanicalsafetyplcquality management systemmass markettake orderscost savingsmusic makingconsumer goodsretail outletsproblem solving

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