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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 2.0 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (Domestic),Customer Service (International) |
| EmploymentType | Full-time |
Hi Dear Candidates,Start your Carreer with us. We are here FOR YOU IN NEED We are hiring for CUSTOMER SUPPORT EXECUITVERequirements:Qualification : 10+2, Diploma, Graduates, Post Graduates,Salary : 10k to 20k based on interview performance and experience.Incentive : Upto 25kExperience: 0-2yearsShift : Day shiftLocation : Bangalore.Responsibilities:Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers SkillsWhere communicating with the customers is the only task which is carried out majorly, a candidate applying for a BPO job should have good Oral and written communication. An effective communicator, probably fluid with what he/she is speaking and a BPO executive should a computer literate.A BPO executive should be flexible enough to adapt to any environment or changes happening in the sector. They should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis. A person should also have a clear view of what the current market trend is.Should have good Oral and written communication.An effective communicator, probably fluid with what he/she is speaking.Should be a computer literate.Should be flexible enough to adapt to any environment or changes happening in the sector.Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.Should also have a clear view of what the current market trend is.Interested candidates can apply and refer your friends too.Contact HR Sandra @ 9567961755 or share your resume to sandra@foryouinneed.org
Keyskills :
telesalescommunication skillseffective communicationcustomer servicecommunicationcustomer relationsperformancetelecallingbposalescustomer complaintsvoice processsalarycustomer supportdomestic bpocall centertelecaller