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Fraud Analyst

0.00 to 3.00 Years   Bangalore   04 Apr, 2023
Dezire HR Services Hiring For DHS
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.5 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Job DescriptionRoles and Responsibilities of Fraud and Risk Analyst.
    • Responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers accounts
    • Monitor debit card fraud alerts daily and take necessary action to protect customers and the bank
    • Identify fraud patterns through the monitoring of high-risk countries and merchants
    • Contribute to the creation of fraud rules by providing analytical data to support decisions
    • Ensure information flow and deliverables are met to mitigate fraud by facilitating weekly calls with external card fraud analyst at processor
    • Review all alerts from external sources, including Visa Cams, Fico, etc. and ensure that appropriate actions are taken to mitigate fraud
    • Accurately document all actions taken on a case
    • Verify activities through sending Potential Fraud Alert e-mails to customers
    • Responsible for reconciling debit card fraud disputes claims with the Master Fraud Transactions
    • Provide support to the Operational and Business units of the organization on fraud related matters
    • Regularly prepare reports for the banks Risk Management Organization
    • Responsible for maintaining knowledge of fraud situation in the industry
    • Report risk information and findings to the immediate supervisor in a timely manner
    • Actively participate in team meetings; share information and make suggestions for improvements to fraud operations
    Requirements:
    • Compulsory graduation required (No backlogs accepted)
    • Minimum 1 year of experience into Fraud and Risk investigation
    • All education and employment documents must be accurate.
    Interview details
    • HR Round
    • Assessment
    • Ops Round
    Role :Customer Onboarding - Non VoiceSalary:3.- 4.5Lacs P.A.Industry :BPO / Call CentreFunctional Area :Customer Success,Service & OperationsRole Category :Non VoiceEmployment Type :Full Time, Permanent.Regards,Hr Vijay,hidden_mobile.

Keyskills :
banking processfraud monitoringinternational processfraud detectionfraud preventionfraud investigation

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