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Front Office Manager

3.00 to 8.00 Years   Bangalore   21 Jun, 2023
FAST FREEDOM LIFE PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryRs 7 - 16 Lakh/Yr
IndustryShipping
Functional AreaSupply Chain / LogisticsDocumentation / Shipping
EmploymentTypeFull-time

Job Description

    Front Office Manager responsibilities are:Ensuring timely and accurate customer service.Schedulingshifts and supervising front-office personnel including receptionists security guards and call center agents. Training and supporting office staff. Handling complaints and specific customers requests.What are the duties of front office manager Job descriptionHotel Front Office Manager Responsibilities
    • Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction
    • Hire, train, and supervise front office employees, ensuring they provide excellent guest services and enforce hotel policies
    • Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints
    • Handle the front desk budget and order office supplies as needed
    • Compile occupancy reports and financial information for the general manager
    Hotel Front Desk Manager Qualifications
    • High school diploma or equivalent certification required
    • At least 5 years of work experience in office management as a front desk supervisor, assistant front office manager, or similar position in the hospitality industry
    • Strong knowledge of general hotel industry practices and policies
    • Possess excellent management skills, communication skills, and multitasking skills
    • Proficient bookkeeping skills, including experience with Microsoft Word and Excel strongly desired

Keyskills :
product qualitycustomer service managementmanagementrevenue managementfinance accountingexport importaccountingproject managementfront desk

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