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Front Office Manager

15.00 to 24.00 Years   Bangalore   18 Jan, 2024
Job LocationBangalore
EducationNot Mentioned
SalaryRs 24 - 36 Lakh/Yr
IndustryHospitality
Functional AreaAdministration / Facility / TransportFront Office / Receptionist
EmploymentTypeFull-time

Job Description

    We are looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts.Front Office Manager Responsibilities:Supporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the reception area.Monitoring stock and ordering office supplies, including stationery and information leaflets.Preparing monthly management reports on customer feedback, bookings, and cancellations.Managing the departmental budget.Updating files and records.Enforcing all cash-handling, checking, and credit procedures.

Keyskills :
guest service managementmonitoringadministrative supportfront deskoffice coordinationsupervisionfront office managementordering office supplies

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