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Great Opportunity For Tech Support / IT Help Desk Voice Process (BPO) In Top MNC

0.00 to 5.00 Years   Bangalore   31 Mar, 2023
PERSONAL NETWORK Hiring For MNC Client Personal Network
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.0 - 7 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Greetings from PERSONAL NETWORK!Contact
    • RAHUL @hidden_mobile /UMA @ hidden_mobile / hidden_mobile
    BPO & CALL CENTRE CAREER IN TOP MNC @ BANGALORE !!SALARYUPTO 6.5 LAKHS----------------------------------------------------------------------------------------------------------------------------Positions:-
    • TECHNICAL SUPPORT -VOICE
    • IT HELP DESK -VOICE
    • SERVICE DESK -VOICE
    • NETWORK SUPPORT -VOICE
    • Experience :- 0.6 Months to 5 years in International Technical Voice Process
    • Qualification :- Graduate / UG / 10+2 / 10+3 / BE
    • Remuneration :- 2.5 L to 6 Lakhs
    • SHIFT :- US / UK rotational shift
    • Location :- BANGALOR
    Manage a high volume of inbound and outbound customer phone calls, emails, chats, and ordersAbility to troubleshoot and fix Hardware/ Networking/OS related queries over the phoneAbility to provide solutions to customers that may involve selling the customer a product or service to fix the issue Must possess the zeal to demonstrate Customer First culture in every interaction Individuals who do well in this role at our Client , usually possess:Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issuesMust have good typing skills High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholdersShould have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills Must be open to working in rotational shiftsCONTACTFor RAHUL @hidden_mobile/ UMA @ hidden_mobile / hidden_mobile PERSONAL NETWORK - NETWORKING FOR A BETTER FUTURE BEST WISHES - PERSONAL NETWORK TEAM

Keyskills :
service deskhardwaretechnical supporthelpdeskremote desktoptroubleshootingit helpdesk

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