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Job Location | Bangalore, Noida, United Arab Emirates, Hyderabad, United Kingdom, Gurugram, United States of Americ |
Education | Not Mentioned |
Salary | Rs 2.0 - 9 Lakh/Yr |
Industry | Hotel / Restaurant |
Functional Area | Technical Support / Helpdesk,Operations Management / Process Analysis |
EmploymentType | Full-time |
We are looking for an experienced help desk manager to oversee our desktop support team in providing exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical issues.To be successful as a help desk manager you should have excellent interpersonal and conflict management skills. Ultimately, a top-notch help desk manager should be able to ensure that our clients receive professional and efficient technical support.Help Desk Manager Responsibilities:
Keyskills :
laptopsmonitoringdesktop supportescalationconductingdesktoptrainingperformancecommunicationteam performanceworkstationsconflict managementtechnical supportremote desktophelpdeskconflicttroubleshootingmentoringmanagementproviding trainin