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Hiring Alert | Position - Documentation Lead | Location - Bangalore |

6.00 to 11.00 Years   Bangalore   19 Jun, 2023
CAREER PRIME RECRUITMENT SOLUTIONS
Job LocationBangalore
EducationNot Mentioned
SalaryRs 8 - 14 Lakh/Yr
IndustryIT - Software
Functional AreaTechnical Writing
EmploymentTypeFull-time

Job Description

    Role: Lead for the product documentation teamPosition: Documentation LeadLocation: BangaloreType of Work: Full time & PermanentExperience Range: 6+ yearsEducational Qualification:
    • Graduate in any discipline
    • Desirable - Any specialization/courses undertaken in documentation, communication etc.
    Technology Skills:
    • Microsoft Office Productivity Tools
    • One or more documentation tools like Robohelp, Framemaker, Confluence etc.
    • Knowledge of image capture and editing tools like Snagit.
    • Domain or other skills Should have experience in creation of user documentation for software products
    Experience and Skills:
    • 6+ years of experience in creating user documentation for enterprise software products.
    • Exposure to ITSM/ITAM/ITOM products and ITIL framework.
    • Experience in one or more authoring tools like Adobe Robohelp, Madcap Flare, Confluence etc.
    • Working Knowledge of HTML and CSS.
    • Knowledge of screen capture tools like Snagit is desirable.
    • Knowledge of documentation standards and best practices desirable.
    • Excellent writing skills.
    • Ability to strategize and create content in a manner which is easy to understand.
    • Excellent interpersonal, collaboration and communication skills.
    • Ability to work independently.
    • Be able to quickly pick up complex technology products.
    Roles and Responsibilities:
    • Develop a strong understanding of Companys Products.
    • Create and maintain various types of user documentation including user guides, how-to guides, release notes, setup and installation guides, developer reference etc.
    • Work with Product Managers, Engineers, and Architects to get inputs to conceptualize, plan and create the documents.
    • Work independently to get the inputs through a variety of approaches including product documents, interviews with subject matter experts and by going through the features in a hands-on manner.
    • Establish and follow style guides to ensure consistency and completeness of documents.
    • Ensure that the quality of the documents produced are of the highest order and the documents are easy to understand and follow and thereby enhance the user experience by making the product adoption easy and quick.
    • Use aids like diagrams, flowcharts and videos in the articles as and when required to explain the concepts better.
    • Peer-reviews, identify the documentation bugs and gaps and work on the feedback.
    • Mentor and guide juniors in the team.

Keyskills :
framemakerrobohelpmadcap flaredocumentationsnagitconfluencehtmlcsstechnical writing

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Hiring Alert | Position - Documentation Lead | Location - Bangalore | Related Jobs

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