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Immediate hiring for BPO Voice for freshers

1.00 to 0.00 Years   Bangalore   17 May, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Customer Support Executive Responsibilities:
    • Managing a team of representatives offering customer support.
    • Overseeing the customer service process.
    • Resolving customer complaints brought to your attention.
    • Creating policies and procedures.
    • Planning the training and standardization of service delivery.
    • Selecting and hiring new staff.
    • Monitoring the work of individual representatives and of the team.
    • Conducting quality assurance surveys with customers and providing feedback to the staff.
    • Possessing excellent product knowledge to enhance customer support.
    • Maintaining a pleasant working environment for your team.Thanks and regards,Prabhu VGNon-IT Recruiter#24, 14th Main Rd, 4th Sector, HSR Layout,Opp to HSR BDA complex ,Bengaluru, Karnataka 560102.Mobile: hidden_mobileEmail :hidden_email

Keyskills :
voice processbpo voiceinternational voicebpo

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