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Immediate hiring for Client Data Associate II

10.00 to 15.00 Years   Bangalore   17 May, 2023
JPMorgan
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Your primary responsibility of KYC manager is to oversee a small team of KYC Operations Analyst and Reviewers to ensure all client KYC records are compliant with regulatory standards, and to ensure high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The KYC Manager must have excellent customer service standards to define, analyze, and resolve inquiries and escalations and must be able to closely manage day to day operations of the team/department. You should be proactively and strategically improve processes to ensure team members are high performing and meeting the firm wide quality standard. Job Responsibilities
    • Understanding and implementation of KYC standards, guidelines, policies and procedures
    • Selection, performance management, and overall development of employees within their assigned team
    • Conducts analysis of daily/monthly metrics to track performance of individual team members over time to evaluate performance, learning, and capability
    • Effectively address any issues that might be escalated by either internal or external customers
    • Working on process improvements and implement process changes as necessary
    • Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
    • Managing priorities across the wider function
    Required Qualifications, Capabilities and skills
    • Bachelor s Degree and/or Graduate Degree
    • 10-15 years experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance and KYC
    • Experience with leading a new team with limited Subject Matter Expertise
    • Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time. Ability to identify risks and issues and successfully navigate through to completion
    • Possess strong computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint
    • Foster and champion High Performance Culture where people are empowered to make decisions.
    • Develop and lead a team that is responsive to dynamic organizational and operational changes
    ,

Keyskills :
htmlqualityresearchadvertisingsubject matter expertisecustomer servicemicrosoft officeclient managementservice standardsfinancial services

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