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IN_SDS_EMT_Portals_and_ADM

15.00 to 18.00 Years   Bangalore   14 Apr, 2022
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Job Description15-18 + years of experience including project/program management experience, ranging from consultant to delivery manager rolesExperience in end to end delivery of the Portal development, Application Development with experience in applications development is a mustExperience in project management, People management and leadership skillsExperience of managing large/multiple development projects in Agile/Scrum/waterfall modelsIn-depth knowledge of the SDLCExcellent communication and presentation skills, People Management and Customer handling skillsResponsible for delivery of Digital Experience service projects: Portals and collaboration (SharePoint Online, M365, Power Platform), Java and .Net and have experience of delivery within the budget.Responsible for Customer Satisfaction Index, Associate Survey, Status reporting for Account/Line of Business,Goal tracking for Quality, Productivity, Deployment, Ratio in Project teams and Revenue Growth PercentageResponsible for supporting topline growth and margins of the accountsDevelop relationship with customers to intensify strategic cooperation . Manage operations to ensure the team meets Service Level Agreements (SLAs) and follows the agreed process.Aligns KPIs with SLA and quality measures to ensure the team understands performance metrics and expectations of their daily work.Coordinates the team s workload ensuring both business as usual and/or projects are delivered to required deadlines and expected level of qualityEngagement with business partners across the world and working with international teams.Goals for direct reports and guide them in individual performance management.Responsible for managing multi-location team working in 24x7 modeWorking environment with multiple customers in different geographiesManaged different engagement models T&M Fixed Bid, RAExperienced in hiring talent in dynamics market environmentPMP certified (optional),

Keyskills :
end to end deliverycustomer satisfaction indexservice levelproject teamsquality measurespeople managementcustomer handlingproject managementportal developmentbehavioral training

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