Infrastructure Support

Job Description

Our Global Technology Infrastructure Group is filled with innovators who love technology as much as you do. Together, you ll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You ll work in a stable, resilient and secure operating environment where you and the products you deliver will thrive.Ready to use your expertise and experience to drive change Apply today.About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.About the TeamOur Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You ll work in a stable, resilient and secure operating environment where you and the products you deliver will thrive.High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.Qualifications:This role requires a wide variety of strengths and capabilities, including:Ability to articulate and share clear, concise complex technical findings to management in understandable termsMaintains proficiency in these key areas:o Hardware Architecture (performance testing, monitoring, operations)o Hardware Benchmarking (Agile, program managements, network management)o Design (compliance, security)Network Engineering (planning, provision)Proficiency in more than one specific infrastructure technologyAbility to execute with understanding of best practices and JPMC policies top of mindAbility to collaborate with high-performing teams and individuals throughout the firm to accomplish common goalsProficient in large scale software development in one or more of the programming languages (C, C++, perl, python,java, C#,.net)The candidate should be proficient in the following Infrastructure automation technologies - Ansible, Puppet, Chef in addition to building APIs and services using REST, SOAP, etc.This Tier 3 position will involve day to day incident and problem management of major impacting data issues globally, proactive infrastructure management. The candidate will be the Subject Matter Expert in Firewall (Fortinet) technologies attending bridge calls, address tickets, and work hand in hand with the GNS Tier 4/PE organizations on items such as bug fixes, design changes, and code upgrades.Proven experience managing various large-scale enterprise network topologies including LAN, WAN, Wireless, Network Security & Services. Examples include Routers (Cisco ASR/GSR/Nexus/Juniper) Switches (Cisco), Wireless (Cisco), Transport (Cisco/Ciena). Firewall (Fortinet/Check Point/Cisco), Load Balancers (Cisco and F5), Proxy (Blue Coat), Etc. Certifications in these areas preferred5-10+ years of experience in information technology with a focus on Firewall networking. Fortinet Network Security Expert (NSE) certification or equivalent experience is required. Strong background in Packet Capture tools and analysis. (Niksun, ARX/AIX, Endace, and cPacket)Able to identify manual operational tasks and develop automation to solve problems in a modern SRE support model.,

Keyskills :
packet capturenetwork securitybackground checksfinancial servicesproblem managementnetwork topologiesenterprise networknetwork engineeringsoftware development