Instrumentation and Metrics (I&M) team-Business Intelligence Product Associate

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com . Global Finance & Business Management ( GF&BM ) India is a combined Line of Business-aligned (LOB-aligned) finance & business support team located in India and is part of JPMorgan s global capability center (GCC). We are part of the Office of the CFO (OCFO) organization within JPMorgan, which has 13000+ people across the globe, majority of whom are tasked with managing the firm s Finance function, responsible for reporting quarterly earnings and complying with regulatory requirements along with managing the firm s capital. GF&BM India was established in September 2002 and currently we have a network of more than 3400+ professionals based out of our Mumbai, Bengaluru and Hyderabad offices who support four main pillars of work - Controllers, Planning & Analysis, Finance Operations and Business Client & Products. The teams in India are aligned to the respective LOBs that they support which include Corporate and Investment Banking (CIB), Commercial Banking (CB), Consumer and Community Banking (CCB), Asset & Wealth Management (AWM) and Corporate/Firmwide functions. The scale, depth & diversity of GF&BM India provides its employees extensive opportunities to learn and move within the organization, thereby gaining rich experience to build a long term career with the firm.We have a strong culture that embodies the principles that guide us in how we do business across the firm. We strive to create a workplace that values and respects individual viewpoints, while at the same time challenging the status quo to make continuous improvements in our processes.JPMorgan is an equal opportunity employer and places high value on diversity and inclusion. We recognize that our people are our strength and diversity of thought and practices makes us more success J.P. Morgan Payments is one of the worlds largest, most trusted and innovative full-service providers of domestic and international cash management, liquidity, commercial card, merchant processing, FX and escrow solutions. With more than 135,000 corporations, financial institutions, public sector agencies and non-government clients in over 180 countries across the globe, we offer specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable us to deliver a consistent set of services to clients no matter where they are across the world.The Instrumentation and Metrics (I&M) team, which reports into the Office of the CFO and aligned to J.P. Morgan Payments, is seeking a talented, ambitious, and creative individual to focus on designing and delivering new, internal business intelligence dashboards and similar data solutions for Payments business management, product and front-office teams. I&M is committed to making accessible various firmwide and external data assets to deliver timely, relevant and automated insights that inform business decisions and strategy. The CIB Business Intelligence Product Associate role serves as a data product business owner to help define and execute against a book of work and mutually agreed upon roadmaps for various data and analytics dashboards supporting the Payments business. These dashboards drive efficiency and increase capacity for users while ultimately helping grow and protect revenue through previously untapped insights that help inform business decisions and strategy.Responsibilities:
• Serving as product owner to maintain and enhance multiple data solutions based on end-user feedback, working with Tableau and Qliksense dashboards, CRM tools and other data sourcaes
• Consulting with stakeholders to understand triggers that drive and inform the business and proposing data solutions in the form of wire frames and/or working prototypes
• Develop and establish strong partnership to influence and support senior Payments stakeholders, serving as highly visible ambassador for the I&M brand
• Providing consultation to various Payments business stakeholder groups to understand needs, gather requirements and build out of fully working prototypes in the form of dashboards and other applications
• Taking a product owner approach to recommend short- and mid-range strategy, ensuring data solutions are developed in the context of firm s broader data solutions ecosystem and strategy
• Leading end-to-end projects from planning through delivery, regularly engaging cross-functional partners on everything from gaining data access to rolling out and training
• Commercializing solution for end-users during beta phase with activities including training, job aid development, and troubleshooting & support
• Providing support and driving utilization through training, troubleshooting, documentation and other commercialization activities
Qualifications: The ideal candidate will have a background on payments or financial services products and/or demonstrate an ability to quickly synthesize business use cases, design and deliver working prototypes, will be comfortable presenting to partners and stakeholders at all levels, and have an affinity for analytics and big data potential. They will be obsessed with end-user experience playing a vital role in expanding the I&M agenda.Additional qualifications include:
• Ability to design and maintain databases, including validating database stability and efficiency
• Expertise in writing and optimizing in-application SQL statements
• One of the following
  • Hands on experience in software engineering roles with a moderate or deep knowledge in objected oriented programming
  • or, Expertise in Alteryx, particularly on scheduling jobs and managing Alteryx Server
• Hands on experience working in Tableau, Qliksense, and Alteryx
• Ability to understand and work in the technical details to translate business requirements to a tangible working solution
• Ability to frame general business problems into detailed analytical solutions and explain the so what (i.e. storytelling with data)
• Exceptional organizational and follow-through skills as time is of the essence when delivering for our end-users
• Bachelor s degree required
• Knowledge in modern data mining, research, and data science techniques preferred
• Experience in Financial Services, Payments, or FinTech preferred
,

Keyskills :
salesbusiness developmentcash managementsmall businessmarketingdata solutionscustomer relationsbig datacommercial card